Start free. Add AI as you grow.
Parallax gives you the full core support platform for free. When you are ready to bring AI into the queue, you pay only for the usage you actually need.
Pricing that stays out of the way.
Start with the product, prove the workflow, then turn on AI where it creates leverage. The pricing model is designed to make that easy.
Core platform is free
Use Parallax for the essentials of modern ticketing without paying for the foundation first.
AI scales with usage
Turn on copilot and autopilot when you want them, and let pricing grow with the value they deliver.
Ready when you are
Add a credit card up front so there is no friction when your team is ready to put AI to work.
Everything you need to get started, free.
Parallax gives you the complete non-AI support system at no cost, so your team can adopt the workflow before making any bigger commitment.
When you are ready, AI features layer in on usage-based pricing. That keeps the barrier to entry low and keeps your bill tied to real value.
$0
Shared inbox and ticket management
Assignments, ownership, and collaboration
Internal notes and workflow structure
Free access to all non-AI support features
AI copilot billed by usage
AI autopilot billed by usage
Pricing questions
Simple at the start, flexible as you scale.
The full non-AI ticketing platform is free, so you can run support on Parallax before paying for AI features.
AI features like copilot and autopilot. You pay for the AI your team actually uses, not for a giant flat plan you may never grow into.
So AI can be switched on instantly when your team is ready, without slowing the rollout down later.
Because teams adopt AI at different speeds. Usage-based pricing keeps Parallax accessible early and fair as your support operation expands.
The easiest way to start is free.
Bring your team onto Parallax, then turn on AI when you are ready to get more leverage from the queue.